Returns and Exchanges

For sanitary purposes, all  Dusk to Dawn Lingerie purchases are final sale.

No returns, refunds or exchanges will be processed once orders are delivered.

 

Once USPS shows the tracking information of your package in their system, Dusk to Dawn LLC is not responsible for any lost, stolen or missing packages. The customer is responsible for recovering their missing package. Signature is required for some orders in which case the package may be returned if left unclaimed. If the customer requests a refund after an unclaimed package is returned to us the shipping fee will not be refunded. By placing an order, you agree to all terms of our return policy.

For any USPS returned shipments (no signature for delivery or insufficient address), if the buyer still wishes to receive their item they will be responsible for the shipping fee associated. If the buyer requests a refund after the returned shipment. the shipping fee is not refunded and will the cost be deducted from the refund.

In the case of a defective item, a replacement will be sent free of charge. For any damaged products, inquiries must be sent to customerservice@dusktodawn.shop within 48 hours of delivery.