Customer Service Email:

Dusk to Dawn L.L.C. ships all domestic orders through USPS or UPS. Processing for non-customized orders takes 2-6 business days. Shipping speed is selected at checkout.

All international orders are shipped through DHL, UPS, or USPS.

All military service orders are shipped via USPS PMEMS.

All PO Box orders are shipped using USPS.


2024 Holidays are observed as followed:

New Year's Day January 1 Monday 
Martin Luther King, Jr. Day January 15  Monday
President’s Day February 19 Monday
Memorial Day May 27 Monday
Independence Day July 4 Thursday
Labor Day September 2 Monday 
Columbus Day October 14 Monday 
Veterans Day November 11 Monday
Thanksgiving Day November 28 Tuesday 
Christmas Day December 25 Monday


Please allow Zodiac Crystal Sets 5-10 business days for shipment. 

 Orders over the amount of $100 may be subjuectwd to sign on delivery. 

Following shipment, tracking information will be sent to the email address given at checkout or to the phone number given at checkout.

Please email for any questions regarding shipping

UPS International Shipping takes up to 15 business days (Monday- Saturday) for delivery.

PMEMS takes up to 5 business days (Monday-Saturday) for delivery.

USPS Priority Express Shipping (Overnight Shipping)

Processing for overnight shipping takes 1 business day. If an order is placed after 9:00 am EST the order will be begin to be processed the following day. Overnight shipping excludes Sunday’s and holidays. Tracking will be provided following shipment of your order and signature is required. If in any event your package is not delivered the following day after you receive the notification of shipment please contact your local USPS. 

Certain deliveries require signature confirmation. In the event that no one is present to sign for your delivery, your local USPS Post Office will hold your package for up to 15 calendar days. If your package is sent back to us after 15 calendar days, we will be in contact regarding a reshipment. Once USPS shows the tracking information of your package in their system, Dusk to Dawn LLC is not responsible for any lost, stolen, or missing packages. The customer is responsible for contacting USPS in the process recovering their missing package and open a claim. We will not issue refunds for mistakes made by USPS. Please contact USPS by


For any USPS returned shipments (no signature for delivery or insufficient address), if the buyer still wishes to receive their item they will be responsible for the shipping fee associated. The buyer is responsible for providing an alternate address for shipping. 

Dusk to Dawn L.L.C. is not responsible for custom clearance fees, or additional fees regarding mail carriers. Shipping fees are not associated with customs/clearance fees.

All damaged items must be reported within 24 hours of delivery. After that, no credit, refund, or replacements will be given.

By placing an order, you agree to all terms of our shipping policy.

Dusk to Dawn LLC reserves the right to refund any orders detected as fraudulent by our web host, Shopify.