Shipping

 

Please Read


Dusk to Dawn L.L.C. ships all domestic orders through USPS.

All international orders are shipped through UPS.

All military service orders are shipped via USPS PMEMS.


Almost all of Dusk to Dawn’s products are hand made. Please allow Dusk to Dawn 2-6 business days (Monday-Friday excluding holidays) before shipment.


Holidays are as followed:

New Year's Day January 1 Wednesday
Martin Luther King, Jr. Day January 20 Monday
George Washington’s Birthday February 17 Monday
Memorial Day May 25 Monday
Independence Day July 3* Friday
Labor Day September 7 Monday
Columbus Day October 12 Monday
Veterans Day November 11 Wednesday
Thanksgiving Day November 26 Thursday
Christmas Day December 25 Friday

USPS Domestic Priority Shipping takes 1-3 business days (Monday-Saturday) for delivery.

 In the event of a sale, or upcoming holiday processing of orders may take longer resulting in a delay of up to 3 business days. 

*EMAIL FOR RUSH OPTIONS*



Following shipment, tracking information will be sent to the email address given at checkout or to the phone number given at checkout.

Please email customerservice@dusktodawn.shop for any questions regarding shipping

Processing for Dramatic Sheer Robes is 5-10 business days (Monday-Friday excluding holidays).


UPS International Shipping takes up to 15 business days (Monday- Saturday) for delivery.


PMEMS takes up to 5 business days (Monday-Saturday) for delivery.

USPS Priority Express Shipping (Overnight Shipping)

Processing for overnight shipping takes 1 business day. If an order is placed after 9:00 am EST the order will be begin to be processed the following day. Overnight shipping excludes Sunday’s and holidays. Tracking will be provided following shipment of your order and signature is required. If in any event your package is not delivered the following day after you receive the notification of shipment please contact your local USPS. 

All deliveries require signature confirmation. In the event that no one is present to sign for your delivery, your local USPS Post Office will hold your package for up to 15 calendar days. If your package is sent back to us after 15 calendar days, we will issue a refund. We may not issue a refund for held packages until the package is shipped back to us by USPS. Once USPS shows the tracking information of your package in their system, Dusk to Dawn LLC is not responsible for any lost, stolen, or missing packages. The customer is responsible for contacting USPS in the process recovering their missing package and open a claim. We will not issue refunds for mistakes made by USPS. Please contact USPS by

+1-800-275-8777

For any returned shipments, if the buyer still wishes to receive their item they will be responsible for the shipping fee associated. If the buyer requests a refund after the returned shipment. the shipping fee is not refunded.

By placing an order, you agree to all terms of our shipping policy.

 

Dusk to Dawn LLC reserves the right to refund any orders detected as fraudulent by our web host, Shopify.